Return Policy

 We accept returns of merchandise under the following guidelines:

• Returns will only be accepted and credited when they follow the return process described below.
• Returns must reach our location within 45 days of the invoice date for the returned product. Returns will be subject to a 15% restocking fee.
• The products must arrive at our location in saleable condition. Products must not be used and must include the original packaging.
• The cost of shipping to return items is the customer’s responsibility. If you were sent the wrong item by mistake or have another issue with your order, then click here to create a support case for your order.
• Please note that we cannot allow returns on performance items or tools.
   

Return Process

We use the following automated return process to be able to efficiently track returns and cut down on confusion and frustration.

Step1 If you would like to make a return, log in and go to the “My Account” area of the site.
Step 2 Under the Orders column click on the “Request a Return” link.
Step 3 Enter the items and quantities to be returned and click submit. You will notice that you can view your return request by clicking on “See Return Request” under the Orders column.
Step 4 Our returns department is automatically notified of your return request and will review it. Upon approval you will receive an email stating your return has been approved. This email will include the Return Authorization (RMA) as an attachment. Print out the Return Authorization and return it with the item(s).
Step 5 Upon receiving your returned item(s) we will process the return, and you will be emailed that your account has been credited the appropriate amount.