Welcome to Scooter Mercato, where our motto is “Good Scooter Parts.  Better Prices.” Selling scooter parts is our only business; satisfying customers is our only focus.

This is how we operate:

-We have the parts you need (and maybe a couple you don’t)
It’s our goal to have the parts you need in stock. If we don’t have an item in stock we’ll let you know, and we will never ship an incomplete order without your go-ahead.

-We give you correct, useful information.
In-stock status is shown on our website in real time. If someone buys the last one of an item, then that item is instantly shown as “Out of Stock”. We are not afraid to show our availability online!

You can always check the status of your order in the “My Account” area of the site. You can handle returns right on the site or file a help case there if you have any other issue with your order. We’ve designed all this to let you manage your account online, without having to get on the phone. Of course, if you prefer to call, you are always encouraged to do so.

Scooter Mercato is new, and we’re constantly adding information. We strive to continually improve and enrich the site to better connect you with the parts you are looking for. We strongly encourage input from customers on ways that we can improve.

We import most of our parts from Italy, but we do get some items from Taiwan and India. If you want to know a part’s country of origin--or have any other questions about what we sell--please ask us.

-We send you the right parts…quickly!
We know that if you’re ordering scooter parts, you probably need them right about now. Plus, our shipping guy hates unfulfilled orders, so do the math: We will ship your order the day we receive it whenever possible. Specifically, that means that if you place your order by 3 pm Eastern time Monday to Friday, we will ship it to you the same day. If you place your order after 3, it will go out the next business day…we promise. When your order is shipped we’ll email you a final invoice containing the tracking number of the shipment. Again, you can always check your order’s status in the “My Account” area of the website.

- We don’t like spending money and we know that scooterists don’t either.

It’s our goal to deliver the best value for your money. In everything we do, we try to minimize our costs. Ordering on the site is the cheapest, easiest, and quickest way for you to get the parts you need. But be assured that we will always be available to help you on the phone, for order placement or any other questions you have.

-We provide Service after the sale
If there is an issue after the sale we want to take care of it. We know that if we don’t you are not likely to come back, and we want you to come back.